Our Weather Policy
So, what if the forecast predicts rain... If it is not raining it is our policy to complete the job as scheduled. If it is raining but the precipitation is light, we will proceed as scheduled because rain does not affect the cleaning. In the circumstance of heavy rain, downpours, or high winds, we will return when the rain stopped, unless you have sufficient awnings that cover the storefront. In the event of extreme weather, all inside work may still be completed as scheduled to avoid disrupting your busy calendar (or ours), then we will come back to finish the exterior after the extreme weather is gone.
Because we know your time is important like ours, our weather policy effectively ensures that all work orders are completed in as timely a manner as possible. From our years of experience, we are able to make accurate decisions to ensure that service quality and safety come first in serving you. We are confident you will be pleased.
To recap. We use only the finest methods and cleaning solutions to wash your windows, we guarantee your windows will stay sparkling clean even after it rains; however, if it rains within 2 days of your original window cleaning service and you feel your windows still don't look great, and you call in that time period, you get a complimentary touch-up on the affected windows.
More on... Rain Water is Pure Water
Rain water is very, very different from pool, sprinkler, or even water from your hose. It's pure or de-ionized. Rain water is naturally soft, containing almost no dissolved minerals, salts, or chemicals.'
The truth is, windows need cleaning because they get dirty NOT because they get wet. Windows are engineered to use rainwater and natural sunlight to remove organic dirt and debris. So, if your windows are clean to begin with, the rain will simply sheet off the glass and your windows will continue to remain clean. Regular rainfall could even help your already clean windows stay cleaner longer!
When completely purified water drips on a surface and then either drips off or evaporates, it leaves absolutely nothing behind, leaving you with a still clean surface. After all, it is pure. So rain won't ruin your clean windows!